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SunKave Car Rental – Terms & Conditions

Terms & Conditions – Sunkave Car Rental Mauritius

Welcome to Sunkave Adventures Car Rental Mauritius, also operating as:

  • Sunkave Car Rental Agency Mauritius
  • Sunkave Car Rental
  • Le Morne Sunkave Car Rental

All business names are operated and powered by Sun Kave Co Ltd, a VAT Registered Company in Mauritius.

These Terms & Conditions apply to all reservations, online bookings, airport transfers, hotel deliveries, vehicle rentals, and related services provided by the Company in Mauritius.

1. Insurance Coverage

All vehicles operated by Sunkave Car Rental Mauritius are insured in accordance with applicable Mauritian laws and Road Traffic regulations.

Vehicles benefit from comprehensive insurance coverage subject to:

  • Insurance policy terms
  • Applicable exclusions
  • Insurance excess conditions

Insurance Excess Applicable

Insurance excess fees vary from MUR 25,000 to MUR 80,000 depending on:

  • Vehicle category
  • Insurance policy conditions
  • Risk classification of the vehicle

The applicable insurance excess amount is specified in the Rental Agreement and accepted by the Hirer prior to vehicle delivery or collection.

In the event of accident, negligence, misuse, theft, damage, or breach of rental conditions, the Hirer may remain liable for the applicable insurance excess amount.

2. Security Deposit

A refundable security deposit may be required depending on:

  • Vehicle category
  • Rental duration
  • Insurance conditions
  • Customer profile

The Company reserves the right to request a security deposit before vehicle delivery or collection.

3. Reservation & Payment Conditions

Reservations may be made through:

  • Our website
  • WhatsApp
  • Online payment links
  • Direct booking channels

Reservation Confirmation Requirements

  • Valid driving licence
  • Flight details
  • Accommodation or delivery location details
  • Contact information
  • Advance payment or payment confirmation

Payment Methods Accepted

  • Credit Cards
  • Debit Cards
  • Bank Transfers
  • Online Payments
  • Cash where applicable

Bank processing fees, currency conversion fees, intermediary banking fees, or international transaction charges may apply depending on banking regulations and payment providers.

4. Cancellation & Modification Policy

Reservation modifications or cancellations must be requested within 72 hours from the initial reservation confirmation.

Requests made after this period may be subject to:

  • Administrative charges
  • Cancellation fees
  • Non-refundable conditions
  • Vehicle availability limitations

No refund shall be issued:

  • Once the vehicle has been delivered
  • Once the renter has collected or taken the vehicle
  • After the cancellation or modification eligibility period

5. Authorised Drivers

Only person(s) listed on the Rental Agreement may drive the vehicle.

Insurance coverage may become invalid if the vehicle is driven by an unauthorised driver.

Additional drivers must:

  • Hold a valid driving licence
  • Provide identification documents
  • Be approved by the Company

Additional driver charges may apply.

6. Vehicle Inspection

Customers are required to inspect the vehicle upon delivery and return.

For security, insurance, and operational purposes:

  • Photos and videos may be taken during handover and collection procedures
  • Customers should immediately report any existing damage before departure

7. Equipment & Engine Liability

The Hirer remains responsible for:

  • Loss of equipment
  • Missing accessories
  • Spare wheel
  • Jack and tools
  • Battery damage
  • Engine damage caused by negligence
  • Mechanical damage caused by misuse
  • Incorrect fuel usage

Additional repair or replacement charges may apply.

8. Prohibited Use of Vehicle

The vehicle must not be used for:

  • Towing or pushing other vehicles
  • Racing or competition
  • Dangerous or reckless driving
  • Driving under the influence of alcohol or drugs
  • Off-road driving unless authorised
  • Commercial passenger transport without written approval
  • Illegal activities
  • Use by unauthorised drivers

Any breach may result in:

  • Cancellation of insurance coverage
  • Immediate termination of the rental agreement
  • Additional legal and financial liabilities

9. Breakdown, Accident & Mechanical Failure

The Hirer must immediately contact Sun Kave Co Ltd in case of:

  • Breakdown
  • Accident
  • Mechanical issue
  • Theft or attempted theft

Important Conditions

  • Abandoning the vehicle is strictly prohibited
  • No repairs shall be carried out without prior approval
  • A police report may be required in case of accident or theft

10. Traffic Fines & Legal Responsibility

The Hirer remains fully responsible for:

  • Traffic fines
  • Speed camera violations
  • Parking penalties
  • Toll violations
  • Road traffic contraventions
  • Legal offences committed during the rental period

The Hirer authorises Sun Kave Co Ltd to disclose relevant customer and driver information to competent authorities where legally required.

Administrative processing fees may apply where the Company is required to process legal or administrative matters.

11. Cyclone Warning & Extreme Weather Conditions

Vehicles must not circulate during Class III cyclone warnings or above.

Any damage, accident, flooding, or loss occurring during prohibited circulation periods may become the responsibility of the Hirer.

Customers must comply with official Mauritian government and emergency authority instructions.

12. Privacy & Data Protection

Customer information may be collected and processed for:

  • Reservation management
  • Insurance purposes
  • Legal compliance
  • Security verification
  • Payment processing
  • Operational coordination

Information may include:

  • Driving licence
  • Passport details
  • Flight information
  • Contact information
  • Payment details

All information is processed in accordance with applicable Mauritian laws and the Company’s Privacy Policy.

13. Limitation of Liability

To the maximum extent permitted under Mauritian law, the Company shall not be held liable for:

  • Loss of personal belongings
  • Delays caused by weather conditions
  • Flight delays
  • Banking interruptions
  • Third-party technical failures
  • Events beyond reasonable control

Customers remain responsible for complying with all rental conditions and Mauritian road regulations.

14. Governing Law

These Terms & Conditions are governed and interpreted in accordance with the laws of the Republic of Mauritius.

Any dispute arising in connection with the rental agreement shall fall under the jurisdiction of the competent Mauritian courts.

15. Company Information

Sunkave Adventures Car Rental Mauritius
Sunkave Car Rental Agency Mauritius
Sunkave Car Rental
Le Morne Sunkave Car Rental

Powered and operated by:
Sun Kave Co Ltd

VAT Registered Company

Website:
https://www.sunkaveadventures.com

WhatsApp / Phone:
+230 5259 5035

Location:
La Gaulette, Mauritius

Powered by Sun Kave Co Ltd