Sunrise Dolphin Encounter Private Boat (4 pax max)

Wild dolphins swimming, snorkeling & visit of the Crystal Rock.

Snacks & Soft Drinks included.

Cancellation Policy

The cancellation must be made 5 days prior to the excursion date to be eligible for a full refund of the amount paid for the outing. After this date, the amount will be partially refunded.
No refund will be accepted from two days prior to the trip.

See below:

We will charge a cancellation fee of 100% if booking is cancelled 2 days or less before the event.

If there is inclement weather and it is impossible to proceed with the sea outing due to meteorological reasons, the operator will propose a later date and reschedule the outing once the weather conditions are favorable. This is done to ensure the safety of our clients and prevent any risks to their security.
In the event of inclement weather, the operator will propose a later date for the outing and will reschedule the trip as soon as weather conditions permit.

If there is no possibility of reimbursement (in the case of an upcoming flight or no availability at the operator after the bad weather), the client will be reimbursed for the amount paid on the activity.

Please note that the service fee of 8% on the amount paid to the booking platform will not be refundable in any case.

IMPORTANT NOTICE:
In no event shall Vitamin Sea Ltd, including its subsidiaries companies its officers, subsidiaries, affiliates, successors, assigns, directors, agents, service providers, suppliers and employees may be responsible for any injury, loss, damage, accident, delay, or irregularity that may occur during the boat tour, use of the embarking pontoon, or any swimming activities. All passengers are required to wear life jackets if need be and follow the safety rules and guidelines provided by the crew.
Any damage or loss caused to the boat or equipment by passengers will be the responsibility of the individual or group who caused the damage or loss.

Vitamin Sea Ltd and its subsidiaries reserve the right to refuse service to any individual or group who does not comply with safety rules and guidelines, or whose conduct is deemed inappropriate or disruptive to the enjoyment of the tour by others.

All passengers are required to wear life jackets if need be and follow the safety rules and guidelines provided by the crew.